We love questions!
Here are some answers.Is it okay to take pictures or videos?
Non-flash photography is permitted for personal use, except where noted. Flash photography, video equipment, and tripods are not permitted by visitors. Photography must not be disruptive to other visitors or block exhibits and hallways
Are walk-ins permitted?
We ask everyone to purchase a ticket on-line. If there are tickets available when as individual walks in, they will be able to purchase them on-site. To assure that tickets are available, please purchase on-line.
Can adults without children visit the Museum?
Out of courtesy to our visiting families and to maintain a high standard of safety for our groups and general visitors, the Children’s Museum of Virginia asks all unaccompanied adults to leave a driver’s license or government-issued photo ID at the admission desk while exploring the museum.
What are the best ages for the Museum?
1 – 11 years old
Will members also have to reserve timed tickets?
Yes, all members are required to register in advance for tickets online at ChildrensMuseumVirginia.com
Are tickets timed entry?
Yes. All visitors will have to register in advance for tickets online at ChildrensMuseumVirginia.com
How much is the cost of admission, and what does it include?
Members: Free
Adults & Kids: $5
Children Under 2: Free
*Our 2nd floor is currently closed while our elevators are being repaired. To offset this inconvenience, we are offering discounted $5 admission for kids & adults, and we’re extending memberships by two months.
Is there plenty of parking?
Convenient parking is located close by at the Middle Street Garage. Parking is $1.25 per hour Monday through Friday and free on weekends and holidays.
Where is the Museum located?
We are located at 221 High Street, Portsmouth, VA 23704
What are the Museum’s hours of operation, and how long will they be in effect? Is the Museum ever closed?
9:00 A.M. – 4:00 P.M. All tickets reserved online in advance.
Closed on Mondays and Tuesdays.
The Museum is closed annually on Thanksgiving Day, Christmas Day, and New Year’s Day.