Planning Your Group Visit

Pricing Info

  • Self-Guided Exploration Visit:
    $7.00 per student
  • Elementary Program and Visit:
    $8.00 per student
  • Focused Elementary Programs and Visit:
    $8.00 per student
  • Planetarium Program Only:
    $3.00 per student
  • Planetarium Program and Visit:
    $8.00 per student

Hours & Location Details

Museum Hours:
9:00 am – 5:00 pm
Tuesday through Saturday
(Labor Day-Memorial Day)

9:00 am – 5:00 pm
Monday through Saturday
(Memorial Day to Labor Day)

Sundays 11 am – 5:00 pm.

Open Monday holidays.

Location: The Children’s Museum of Virginia is centrally located in the heart of Hampton Roads, just a short distance from Williamsburg and Virginia Beach

Group Drop-Off: Bus drop-off is located on King Street, directly behind the museum. Parking is available on County Street.

Parking: Parking is available for cars/vans in the County Street and Middle Street garages. Parking rates are $1.00 per hour.

For a Successful Visit

  • As you exit the bus, prior to entering the building, ensure that students are grouped with their chaperones.  We realize that not all chaperones will ride the bus, but please ask them to meet your group outside upon arrival.
  • Coats, backpacks, and lunches should be left in the bins provided during orientations.
  • To help keep our museum safe and clean, no food or drinks are allowed in the museum.
  • Students must stay with their chaperones at all times.
  • We encourage teachers to provide nametags for their students and/or colored T-shirts that distinguishes your group.
  • Students should use indoor voices, walk not run.
  • Students should be courteous of others trying to use an exhibit.
  • Students should return items to their proper place.

THANK YOU FOR HELPING US TAKE CARE OF OUR MUSEUM!

Preparing for Your Visit

  • If you have scheduled a Self-Guided visit go to www.childrensmuseumvirginia.com/education/education-resources and choose one of the Sol based scavenger hunts to help guide your visit.
  • If you have scheduled a Focused Program or Planetarium Program, pre & post-visit materials are available at: www.childrensmuseumvirginia.com/education/education-resources.
  • Discuss the field trip with the students.  Review “For a Successful Visit” and use the pre-visit activities.
  • There is a small café, Scoops, located in the mall area at the museum. Their menu is located on our website at: http://www.childrensmuseumvirginia.com/scoops-ice-cream-cafe/,  You may also contact them at 757-295-8369.
  • If you plan to eat at the museum, space is available in the mall area adjacent to the museum.  There is no indoor eating area at the museum.
  • Lunches can be stored in a central location in the building until the end of your visit.
  • Dress comfortably.
  • Coats and backpacks may be stored in a central location as well in the building.
  • The lead teacher should confirm the counts as people enter the buses.  Upon arrival, this count should be given to the staff person meeting your group.
  • Number of students.
  • Number of teachers/aides (complimentary)
  • Number of bus drivers. (complimentary)
  • Number of additional chaperones to fulfill the requirement of one chaperone required for every eight students (complimentary)
  • Number of additional attendees with your group who have pre-paid

Final Confirmation and Payment:

  • Final counts are requested three business days prior to your visit.  The count should include:
    • Number of students
    • Number of teachers/aides (complimentary)
    • Number of bus drivers (complimentary)
    • Number of additional chaperones to fulfill the requirement of one chaperone required for every eight students (complimentary)
  • Number of additional attendees with your group who have pre-paid
  • The final count should be called in or emailed to Mitch Neuman at 757-393-5258, ext. 44 or neumanm@portsmouthva.gov.
  • Passes, discounts coupons, and memberships will not be accepted as part of a group payment.
  • One person is responsible for payment for the group.  Payment is for all those that were confirmed prior to your visit and must be made in one transaction.
  • Payment is made at the front desk.  The museum accepts cash, checks, Visa, MasterCard, Discover, and American Express.  We do not accept purchase orders. 
  • Additional attendees who are not included in the final count will pay the regular admission rate at the front desk or use their membership card.
  • Bring your confirmation letter with you.

Chaperones

  • Chaperones must be 16 years or older.
  • Students must be assigned to a specific chaperone in advance of your visit.
  • Chaperones are expected to remain with their group at all times and maintain appropriate control.  Please not texting or phone calls.
  • Chaperones should involve their children in the exhibits and activities at the museum.
  • Chaperones should encourage students to share the exhibits and prompt them to put items away when they are finished.
  • For their own security, please ensure the students know the name (s) of the adult (s) in charge of their group.

Special Arrangements;

  • Contact Mitch Neuman at 757-393-5258 or at neumanm@portsmouthva.gov regarding arrangements for students with special needs.  Wheelchairs are available on a first-come, first served basis.

Arrivals/Late Arrivals:

  • To arrive 15 minutes before the start of your visit.  Our staff will assist your group and provide an orientation.
  • If you will be late, please call 757-393-5258, ext. 44 and let us know your expected time of arrival.

Refunds:

  • Refunds for payments that exceed the balance due will be processed and mailed back to the organization after the visit.  This generally takes two to three weeks.

Trip Cancellation:

  • Please call 757-393-5258, ext. 44 or email neumanm@portsmouthva.gov if you need to cancel your visit.  Please do this at least two weeks in advance.
  • If your museum trip is canceled because of an official closing of the school or museum, we will make every effort to reschedule your trip.